Practice Information

Hours of operation

Monday thru Friday : 9 AM – 5 PM

Saturday: 8 AM – 12 PM

Sunday: CLOSED

Our office is closed on the following Holidays:

 

  • New Years Eve
  • New Years Day
  • Martin Luther King Jr. Day
  • Memorial Day
  • Independence Day
  • Labor Day
  • Columbus Day
  • Thanksgiving Day (including Friday and Saturday)
  • Christmas Eve
  • Christmas Day

 

For an up to date list of office closure/schedule changes please click here.

Appointments

All our office visits are by appointment only. We do not encourage “walk-in” visits as they will result in very prolonged waiting times. We reserve a large percentage of our appointment availability for same day acute care. Please understand that these must be filled giving priority to clinical importance first and to convenience second. We encourage you to call early starting at 8 am in order to improve your chances of obtaining an appointment. Should you need an excuse note for work/school, we will be happy to provide it for you.

During high volume times (Flu season, etc.) the schedule may fill early and there may not be an appointment available for a convenient time on that day. If you were unable to get a sick appointment for the same day we encourage you to leave a message for a provider to call you back so that we can help you manage your child’s condition until we are able to see him/her in the office.

The American Academy of Pediatrics (AAP) recommended schedule for health monitoring visits is as follows:

 

  • Newborn visit
  • 1 month
  • 2 months
  • 4 months
  • 6 months
  • 9 months
  • 12 months
  • 15 months
  • 18 months
  •  2 years
  • 2 ½ years
  • 1 visit per year from age 3 to 19

Because we have to make room for same day acute care the availability of well care visits will vary from 1-8 weeks depending on the age of the child. Please keep this in mind when booking an appointment.

 

THESE ARE SOME GENERAL GUIDELINES FOR PATIENTS/PARENTS to follow with regards to office appointments:

 

  • Every child must be accompanied by parent/legal guardian. If you would like to assign others to bring your child speak to a staff member and they will provide you with a form that needs to be completed
  • Call at 8 am to schedule a same day appointment for acute/sick care
  • Arrive 10 minutes before your scheduled appointment time to process necessary paperwork
  • Important documents to bring to your appointment are: insurance card, immunization records, any forms that need to be filled out, hospital discharge summaries and list of current medications

Late or Missed appointments

If you will be unable to make it to your appointment on time we ask that you please call us in advance. This will allow us to give that appointment to someone else that may need an appointment. Our office policy is such that three or more consecutive missed appointments will constitute a pattern of non-compliance. At that point we will be unable to provide any more appointments for your child(ren) and he/she will be removed from our practice. We take your child’s care very seriously and expect you do the same. Please consider this when making an appointment for your child.

After hours availability

When our office is closed after work hours, during weekends, and holidays, our patients can still reach us for urgent matters through our Emergency Answering Service. Should you need to urgently speak to a healthcare provider after hours, please call our main office number (631) 231-5070 and provide the answering service operator with your child’s information, a call back number and reason for the call. The answering service will contact the on-call provider who will return your call as soon as possible.

 

Please keep in mind that this service should be used only for urgent clinical matters that cannot wait until the next business day.

 

If you feel that your child has a life-threatening emergency (for example, he/she is unconscious, having a seizure, bleeding profusely, has severe difficulty breathing, has suffered severe burns or injuries, etc.), it is most appropriate to call 911 immediately instead of our emergency answering service.

 

Urgent Care Centers are an excellent alternative to the Emergency Room. They are used to treat patients who have an injury or illness that requires immediate care but isn’t serious enough to warrant a visit to the hospital Emergency Room.

 

Urgent care centers can be used for non-emergency visits that cannot wait until the next day. If you need guidance in deciding whether your child’s condition can wait to the following day or warrants a visit to the urgent care center or Emergency Room, please call our answering service as above.

Below you will find a list of local Urgent Care Centers:

 

PM Pediatrics: (631) 667-4767 1130 Deer Park Avenue, North Babylon, NY 11703
RBK Express: (631) 666-5437 20-A South Saxon Avenue, Bay Shore, NY 11706
STAT Health: (631) 581-5900 1850 Sunrise Highway, Bay Shore, NY 11706
ProHealth: (631) 620-3580 148 Sunrise Highway, West Islip, NY 11795
GoHealth: (631) 238-3064 603 East Main Street, Bay Shore, NY 11706
After hours availability

We participate with the following insurance companies:

 

  • 1199
  • Aetna
  • Affinity Health Plan
  • Care Connect
  • Empire Blue Cross/Blue Shield
  • Fidelis Care
  • Healthfirst
  • Medicaid
  • Oxford Freedom
  • United Healthcare
  • United Healthcare Community Plan

 

We also have agreements with certain foster care agencies in the community. Please contact the foster agency relevant to your child’s case for more details.

 

  • All payments including co-payments are due at time of service.
  • All late payments are subject to a late fee of $10.00.
  • The patient’s parent/legal guardian is responsible for co-payments, co-insurance and deductible payments required by the child’s insurance carrier.

 

If we do not participate with your insurance, if you have a different primary care provider or are uninsured we have a fee schedule that varies based on the type and complexity of the visit as well as the need for any in-office procedure. Please ask a receptionist for fee details at the time you schedule your appointment. Payments can be made using cash, debit or credit card. We do not accept personal checks.

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